AI does the work. Real people are beside you — whichever you need. 💚
CLAIM is a startup. The assistant is the product. The people are the team.
What the assistant does
It keeps your case: a code instead of a name, the platform’s reply, your documents once built, where things stand. Whatever you send it — a screenshot, a forwarded message — lands in your case, where a person can read it.
It never pretends to be a person. It names the next step on the road and builds the document that step needs; the method itself is in the free check and the guides.
When a person steps in
Whenever you ask — the “Talk to a person” button, or @claim_project_support directly. And without asking when needed: a reply to read, a mistake on our side, someone having a hard time. Then I pick it up myself.
Who sees your messages
I can read everything written to the assistant and to @claim_project_support. Not statistics — the actual messages. It is how mistakes get caught and answers get better — know it before you type.
Nobody outside Claim Care has access, and nothing is passed on. You can delete your case at any time, without explaining, and everything in it goes with it.
No phone number
On purpose. No calls, no video, no explaining yourself out loud to a stranger. Everything in writing, on your schedule.
Nothing here needs your name — a case code is enough. The four doors are below, in the footer.